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We went to Chartres to see the Cathedral which is really lovely. 4. We hope that you will come back with pleasure in our establishment and we wish you a pleasant Sunday Best Regards La Réception. We went down to breakfast the following morning which was fine; bog-standard continental, nothing cooked. Free wifi in room worked well, and there was a gym which looked pretty modern. The staff were unfailingly helpful, and everyone offered generous support when our car refused to start the following morning. Restaurant good, breakfast excellent, bed comfortable. We had an issue with an unpleasant odor in the room toilet, and the staff handled it in the craziest way - over using an air freshener that left the tile floors in the toilet and bathroom wet and slippery from the spray droplets. grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review Dear Madam, Dear Sir, We warmly thank you for your stay at Le Grand Monarque. The lobby and public areas are beautifully presented and the bar is very beautiful as well. Best Western Premier Grand Monarque Hotel & Spa - O hotel Best Western Premier Grand Monarque Hotel & Spa que aceita animais de estimação de 4 estrelas possui quartos com isolamento acústico com fácil acesso para Musee de l'Ecole de Chartres et d'Eure-et-Loir, que fica a 15 minutos a pé. Not enough plugs for charging all the things we need to charge these days, but that is common in older hotels. Package 50 minutes de soins à 99 € par personne. We hope that you will keep a great memory of your stay and that you had the opportunity to enjoy the famous light show "Chartres en Lumières". We can recommend this hotel without hesitation. The rooms are modern and very comfortable. We hope that you will come back next time your road will cross our beautiful city of Chartres. We hope that you will come back with pleasure in our establishment and we wish you a pleasant Sunday Best Regards La Réception, Dear Madam, Dear Sir, All the Grand Monarque team thank you very much for coming in our sweet home. Indeed the establishment is pet-friendly, and we are satisfied that you appreciated to share your experience with your pet. Your booking was made through Best Western website. Maybe next time you will have the opportunity to taste them and to let us know about your impressions :) We hope that you will keep a great memory of your stay in our establishment and we wish you a pleasant day Best Regards La Réception, Pros: Easy unloading and valet parking very convenient (book in advance) Beautiful old grand-style hotel A short walk to the Cathedral and old town – don't miss the Son et Lumière Huge, sumptuously furnished Prestige room overlooking a big square Very comfortable bed Good aircon Decent sized bathroom Fast Wifi Two restaurants, though we didn't try them for dinner Attractive breakfast setting in brasserie Friendly and helpful staff Cons: Strange triangular, corner bath with badly arranged shower over it Breakfast selection could be better – e.g fruit salad TV small these days for the size of the room (CNN but no BBC), grand_monarque28, La réception at Best Western Grand Monarque, responded to this review Dear Madam, Dear Sir, First of all, we would like to thank you for your stay but also for taking the time to write down this full comment about our sweet home. As regards the touristic highlights, the Cathedral is a must! That would be with pleasure that we would welcome you again if your road would cross our beautiful city again. Located in Chartres city centre, this elegant hotel offers an 800m² spa with sauna, hammam and spa lounge for people aged 16 years old and above. We understand that the rate you booked seemed to include it and be sure that this information will be shared with Best Western Proprety. Arriving by car is tricky as the one small drop off space is on a narrow side street. The location is also great. Approx 5mins walk from Chartres city centre. We all aim at satisying the best way possible our guests, we're deeply happy that you've been sensitive to this and that you spent a beautiful stay in Le Grand Monarque :) We're looking forward to welcoming you back. Thankfully we had a great night in Chartres at a free open air concert which rescued the night. Spa facilities look great but we didn't have enough time to sample, sadly. The rooms very very nice and well appointed. This is a very good hotel in the heart of Chartes. Moreover, your Suite was cleaned up and ready at your arrival (around 14h00), we've done our best so that you could have your room as soon as possible (check-in time usualy from 16h00, time at we guarantee our rooms ready). Generally the hotel is comfortable but these two rooms were not! Navigation systems will lead you on the Place des Espars in such way that the hotel will be on your right hand side. We remind you that it is advised to book this service before arriving to be sure to get a place available :) Our team is all dedicated to the good proceedings of your stay and to your satisfaction, we remain at your entire disposal and hope that you will keep a great memory of your coming. Hope to welcome you again Have a very nice day Best regards La réception. He would find amazing local wines to complement your meal. The spaces are also very large and we were very impressed by it. The hotel's elegant service, nice restaurant, private garage and location in the heart of c Despite the parking arrangements I would recommend this hotel. We were very disappoited with our meal and with the treatment that the hotel concierge had with us. Nice staff. As you mentionned it, we are currently lending bicycles to our clients to allow them to fully discover our beautiful and peacefull city. The hotel was an excellent base for walking around the old town, visiting the cathedral and catching a bus for the short ride to the unforgettable Maison Picassiette. We hope to see you back soon. Our room was on the third floor facing into the courtyard, decent size and beautifully decorated wth antique furniture, a large flat screen TV, tea/coffee facilities and a powerful hairdryer. Breakfast was served in the covered courtyard, a very attractive place and a joy to sit and eat in. It will be a pleasure for our team to welcome you again in our sweet home Have a very nice evening Best regards La réception. Sincerely, Front desk team. Should we find ourselves in Chartres in the future, I would love to stay at the BW Grand Monarque again. This year we stayed 2 nights due to the Calais lorry protests and loved the place even more. We had cocktails at the bar/lounge that were wonderful and ate at their restaurant, which wasn't as great -- had to send my tuna back twice, and they still didn't get it right. We hope to welcome you again next time you will come in Chartres, it will be a great pleasure for our team. Excellent bathroom facilities and large bath towels! We learned six hours before arriving about needing to reserve parking but Lucy took care of it. Next time, we advise you either to be in touch with our reception team so that we could advise you how to spend the best stay possible or to book in advance a Suite for the two nights and thus, avoid to change of room and of category of room as well. Check in was efficient and friendly and they had room in the hotel car park for us (10 euros a day) which was very lucky as we hadn't pre-booked. Looking forward to welcoming you again with your dog :) We wish you a lovely day Best regards La réception, Dear Sir, Thank you very much for your confidence and for sharing your stay with us. Especially Virginia. I would however stay here again if passing by Chartres as the food was out of this world! The staff were friendly enough but the rooms felt dated and had the smell of faint tobacco/old air conditioning. Looking forward to welcoming you again with your dog :) We wish you a lovely day Best regards La réception. The standout as so many other reviewers have commented is the friendliness and helpfulness of the staff, their passion and pride made us feel very welcome. I'd happily pay extra to have table service. Indeed, as mentionned, the Spa access is not included in the price of our rooms. We have stayed at this hotel a few times and have always found the food excellent, but this time we ate in the Brasserie, my wife's steak was so tough she could not eat it and my Steak Tartare was cheap beef not steak, not what we expected. EmmanuelleReception, Responsable relations publiques at BEST WESTERN Le Grand Monarque, responded to this review We thank you so much for your positive advice about your stay at Le Grand Monarque and you are right about Chartres en Lumières : it is highly recommended to take time to enjoy the night tour. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Only problem we encountered was not having our room recognised when we tried to charge our drinks and not being down our dinner bill before it was finalised and added to our tab. The staff were especially helpful and particular mention to Kevin who helped us so much on arrival. We remind you that it is advised to book this service before arriving to be sure to get a place available :) Our team is all dedicated to the good proceedings of your stay and to your satisfaction, we remain at your entire disposal and hope that you will keep a great memory of your coming. Good central location for the town and just 10 mins from the cathedral. Regarding the gastronomic restaurant (yes, indeed it is one star at the Michelin guide) we usually advise clients to book in advance because of the succes of the restaurant (please note also for the next time, that it is closed every sunday and monday). Be sure to explore the antiques in the hotel and have a drink in the lovely, cozy hotel bar. :) Regarding your room, next time, do not hesitate to contact the reception if the room doesn't fit you, our team remains at your disposal to make your stay the best possible. Service, food and room were all great. Most of all, you apparently spent a wonderfull time in Le Grand Monarque, and that is our priority. We hope that you will have the opportunity to taste the french cuisine of our Chef. Breakfast was just perfect also. :) On behalf of our whole team we would like to thank you very much for your confidence and for taking the time to share this very positiv feedback with the web users. Do not hesitate to be in touch with our team before and during your stay to accomodate the best way possible your stay in Le Grand Monarque. 22 Place Des Épars, Chartres, Eure-et-Loir, 28000, France 4-star hotel with spa, near Chartres Cathedral The bed was really comfy. Strange layout, but ok. King bed was comfortable and there was ample seating in the sitting room. The light show in this area is a must-see at this period of the year, we're happy for you that you had the chance to enjoyed it ! We wish you a lovely day Best regards La réception, Dear Madam, Dear Sir, All the Grand Monarque team thank you for coming in our sweet home ! Huge bedroom with a sofa, so plenty of room. Best Western Premier Grand Monarque Hotel & Spa - Reserva gratuita. We hope to see you back soon, best regards. Very friendly staff, and always willing to help. Important information. Valet parking was very easy and reasonably priced. We're very happy to learn that our facilities and quality of service had allowed you to spend a very pleasant and relaxing time here. Thank you again for taking the time to complete the survey. grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review Dear Sir, We are glad that you appreciated your room and had a lovely stay here. Your satisfaction is also our. Regarding the breakfast served at the hotel, indeed the price is about 17 euros for the buffet style breakfast but we also propose an expressa formula at 7 euros per person. Breakfast was stunning, so much selection and we had an early start so we had the room all to ourselves at 7 am ! grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review Dear Madam, Dear Sir, All the Grand Monarque team thank you very much for coming in our sweet home. Good value for money. Best Western Premier Grand Monarque Hotel & Spa – Book your room for the Best Western Premier Grand Monarque Hotel & Spa hotel in on ViaMichelin. And all with a very reasonable price. Our all team remain at your disposal Have a very nice evening Best regards La réception, Dear Madam, Dear Sir, All our team thank you very much for sharing your stay with us. Stayed one night here and from start to finish the staff were fab. Avoid. Enjoy free WiFi, 2 restaurants, and a full-service spa. Si vous cherchez un hôtel près de la gare de Chartres, notre établissement est à 5 minutes … :) Thank you so much. Our only regret was not being able to stay an extra night. Staff went above and beyond to make my stay enjoyable. My only wish is to return. We ate at the restaurant and it was very good. Noise between the rooms could be a problem. We're re really disappointed that you were not aware about it and thus, such disappointed during your stay. We had a wonderful experience in this place. We invite you if you need for information to reach our reception team so that everything could be clear However regarding the breakfast, as mentionned it was not included in the price of your night. Your satisfaction is also our and we hope that you felt like at Home ! I eat two nights at the restaurant while I was staying at the hotel. Thank you for all these kind comments about the Grand Monarque. We were too tired from traveling to complain and didn't want to sound like "ugly americans" so we just went to sleep as best we could. Indeed, the hotel is located very close to the Cathedral (5-10 minutes walking) and to the pedestrian center of the city of Chartres. We are used to travel around the world and we were porely treated when we asked for our omelet to be exchanged after arriving smelling as fish. This hotel is well located,in the centre easy to drive to and with valet parking. The hotel's elegant service, nice restaurant, private garage and location in the heart of chartres, next to the cathedral, museums, and old town will make your stay unforgettable. They could not have been more helpful. Great & interesting room, we only had only had one night but wished we had longer! grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review Dear Madam, Dear Sir, Thank you very much for having choosen Le Grand Monarque for your stay in Chartres. Easter dinner was elegant and delicious. We work in Chartres once a month and love it when we are able to stay at The Monarque as we feel it's a treat. Our team still remain at your disposal and we hope that you will come back again :) Have a very nice day Best regards La réception. We are happy to know that you had appreciated the different spaces of the establishment and the attentions of our team also. It's across the square from the old town, ten minutes walk from the cathedral. Note however that we do propose a preferential rate and that you can have the access without booking (15 euros per person and per day instead of 45 euros for non-clients of the hotel and on booking). Classic French hotel in a historic manor house. Best Western Premier Grand Monarque & Spa de 4 étoiles procure 58 chambres de base près de Musée des Beaux-Arts de Chartres. As you mentioned, the valet parking service is a quite appreciated service. The food is excellent and the Bar has a great street terrace area for bar snacks and drinks that is well used by locals for business meetings in the day giving and good around churn of people throughout the day. We hope that you will come back very soon in order to try it ! Have a very nice day We hope to welcome you again very soon Best regards La réception. This our 4th stay here, its a real pleasure to be looked after by the staff at this hotel, rooms are fab well equipped and the bed are so relaxing Northing is to much trouble. Superb! Further to your request (at the check-out) we've accepted to use your BW points for the payment of your room. Beautiful Prestige rooms the delightful relaxing Madrigal bar a very good spa with outside seating and 2 excellent restaurants. Comfortable bed. BEST WESTERN PREMIER GRAND MONARQUE HOTEL & SPA in Chartres located at 22 Place Des Épars. Dear Guest, thank you very much for taking your time to write a comment about your last stay at Le Grand Monarque hotel Chartres. Very different from the well known "french service". But, the shower was great and did not flood the bathroom (this happened at many of our previous rooms). Our large room was right at the top, with lovely views and luxury décor too. Le Grand Monarque was a lovely hotel (with a Michelin starred restaurant), abutting the upper part of the old town. We are really satisfied that you had a wonderfull time and it will be a pleasure to welcome you again next time. In the evening we sat in the bar. And cheaper per night but when breakfast added slightly more expensive. A great experience. Moreover, all our rooms are different one from the other and we hope that you will come back to try again the experience. The Best Western Premier® Grand Monarque Hotel & Spa is a famous first class hotel offering modern comfort while keeping the charm of an old beautiful house.

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